• F.A.Q's                                                                                                                         
                                                                                                                                                                                                                                                       
  • TRANSFER TO CANVAS FAQ FOR CUSTOM ORDERS


    WHAT TRANSFER METHOD DO YOU USE?
    We digitally transfer the image on the artist Canvas using the large format photo quality Printers. This is currently the most advanced technology to print directly onto the canvas.


    WHAT CAN BE TRANSFERRED TO CANVAS?
    Any image that you can send us can be transferred to canvas as long as it does not infringe any copyright ownership. As a general rule, there is no problem as long you own the copy and your intentions is to use the canvas transfer for your personal enjoyment and not for commercial purposes. We can transfer your photos, posters, art prints, photocopies, textile embroidery, drawings, books or magazine images, maps or any other image that you wish to send us.


    DO YOU RETURN THE ORIGINAL IMAGE?
    Yes, in every case the image you provide to be transferred is returned to you together with the canvas print.  .


    DO YOU TRANSFER DIGITAL PHOTOS?
    Yes, your digital photos are welcome to be transferred to canvas.


    DO YOU TRANSFER DIGITAL FILES?
    Yes, any digital file can be transferred to canvas including your own scans.


    DO YOU TRANSFER PHOTO NEGATIVES OR TRANSPARENCIES?
    Yes we do, We can scan your negatives at no additional charge. We actually prefer negatives as they will provide the best quality.


    CAN I SEND YOU A THUMBNAIL FROM THE INTERNET TO BE TRANSFERRED?
    Yes you can as long as it does not infringe any copyright ownership, but most Internet images have very poor resolution as they are intended to be shown on the monitor only. The maximum acceptable size of the canvas prints will depend on the resolution and quality of the original image. If you email us the image we will tell you the maximum possible size.  Email us at customerservice@veramarnavalproducts.com

    HOW CAN I SEND YOU THE DIGITAL FILE?
    Send it attached to an email or recorded on a CD. After we receive the image we will contact you with the payment instructions.

    WHAT FORMAT DO YOU ACCEPT?
    We prefer standard graphic industry formats like: psd, tiff, bmp, gif, jpg, jpe, eps, pdf, pic, pxr, pcd.

    WHAT SIZE CAN THE CANVAS TRANSFER HAVE?
    We can print at the same size of the original and also enlarge or reduce the image according to your needs. Please note that the quality of the image on the enlargements is related to the quality of the original and its size. As a general rule of thumb, enlargements up to 5 times the size of the original give good quality canvas prints. Beyond 5 times some sharpness loss can be expected. As a tip, the larger and sharper the original, the better quality the enlarged transfer will be.

    WHAT SCAN RESOLUTION DO YOU RECOMMEND?
    When scanning yourself, we recommend that you scan at 300dpi or more.


      DO YOU ACCEPT ORIGINAL PAINTINGS?
    No. We are sorry but as per limitations of our insurance cover, we can’t handle original artworks, please send us only copies or photos but never the original painting.


    DO YOU RETOUCH THE IMAGE?
    As a normal step of the transferring process, we clean small imperfections of the original before transferring it to canvas. But if you specifically want something to be removed or retouched please include instructions with your order. We will contact you if additional charges apply for your request.

     

    CAN YOU CROP THE IMAGE?
    If you want only a part of the original image to be transferred just clearly specify which part do you want and we will do the necessary cropping.



    HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY TRANSFER?
    After we receive your order we will take 3 to 7 days to make the transfers and ship your order. Please allow 5-7 days for delivery.


    WHAT ABOUT THE IMAGE COPYRIGHTS?
    Our transfer to canvas service is only intended to fulfill your own personal needs and is not intended for any commercial purposes whatsoever. With this service we transfer to canvas posters, photos or prints of your property and for your own personal enjoyment, not for re-sale or for any other commercial use.
    Consequently when you order a transfer from us we assume and you agree, that you will not use the canvas transfer in any commercial activity. Otherwise you must own the copyrights or it is your responsibility to obtain the proper authorization from the copyrights owner.

     



     


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